Covid-19 Update 01/04/2020 at 12:00hrs

Registration Procedures.

The Registrars are now allowing families to Register a death by telephone, rather than attend the offices.  The Doctor’s Surgery or Hospital Patient Affairs will email the Medical Cause of Death certificate direct to the Registrars. You will still need to contact your relevant Registrar’s to make an appointment.

They will then telephone you at the appointed time to get all the necessary information from you. Please make sure you have all the information to hand. We are able to email you a copy of our booklet, which contains all the information you will need to give them.  They will take the payment for up to 2 copies of the death certificate, which will be sent out to you in the post. The green disposal certificate will be emailed direct to your chosen crematorium. If you have not chosen one yet, ask that it be emailed to your chosen Funeral Director instead.

Under the new regulations, we also will only need one Doctor to complete the cremation paperwork for the Crematorium. This is a form that we deal directly with the Doctor for it to be completed, but it means that you will no longer receive a call from a second Doctor, who used to ask if you had any questions or concerns about the death.

All the crematoriums have this morning confirmed they will only allow a maximum of 10 immediate family members attending a service. At Sedgemoor Crematorium and Weston super Mare Crematorium, the main gates have been shut to visitors. Only family’s attending a funeral service and the funeral staff themselves are permitted to enter the grounds.

All crematorium offices are closed to members of the public. All interments or scattering of cremated remains have also been postponed until a later date.

Weston super Mare and Sedgemoor Crematoriums have the facilities for a Webcast of the funeral service. This is only done with the permission of the Applicant of the funeral. An individual login and password will be emailed to them, and it will be up to them who they pass it on to. After the funeral service is finished, within 72 hours a link will be forwarded to the Applicant, allowing the service to be viewed for another 7 days.

If you have any questions or queries about a funeral service or the Registration process, please do not hesitate to contact us on 01934 842945.