Covid-19 Update 01/04/2020 at 12:00hrs

Registration Procedures.

The Registrars are now allowing families to Register a death by telephone, rather than attend the offices.  The Doctor’s Surgery or Hospital Patient Affairs will email the Medical Cause of Death certificate direct to the Registrars. You will still need to contact your relevant Registrar’s to make an appointment.

They will then telephone you at the appointed time to get all the necessary information from you. Please make sure you have all the information to hand. We are able to email you a copy of our booklet, which contains all the information you will need to give them.  They will take the payment for up to 2 copies of the death certificate, which will be sent out to you in the post. The green disposal certificate will be emailed direct to your chosen crematorium. If you have not chosen one yet, ask that it be emailed to your chosen Funeral Director instead.

Under the new regulations, we also will only need one Doctor to complete the cremation paperwork for the Crematorium. This is a form that we deal directly with the Doctor for it to be completed, but it means that you will no longer receive a call from a second Doctor, who used to ask if you had any questions or concerns about the death.

All the crematoriums have this morning confirmed they will only allow a maximum of 10 immediate family members attending a service. At Sedgemoor Crematorium and Weston super Mare Crematorium, the main gates have been shut to visitors. Only family’s attending a funeral service and the funeral staff themselves are permitted to enter the grounds.

All crematorium offices are closed to members of the public. All interments or scattering of cremated remains have also been postponed until a later date.

Weston super Mare and Sedgemoor Crematoriums have the facilities for a Webcast of the funeral service. This is only done with the permission of the Applicant of the funeral. An individual login and password will be emailed to them, and it will be up to them who they pass it on to. After the funeral service is finished, within 72 hours a link will be forwarded to the Applicant, allowing the service to be viewed for another 7 days.

If you have any questions or queries about a funeral service or the Registration process, please do not hesitate to contact us on 01934 842945.

Covid-19 Virus Update 23-03-2020 22-44hrs

In light of the Prime Minister’s recent announcement this evening, I would like to clarify that funeral services will still be taking place, with immediate family members in attendance. We will be speaking to all the local crematoriums in the morning to confirm the numbers that that are willing to allow.

As of this morning all crematoriums were limiting the numbers of attendees to 25 mourners. At some crematoriums, services can still be live streamed so that family and friends who can’t attend the service can still watch the service. This is only arranged with the family’s consent and is login and password protected.

The hymn books have all been removed, and in some crematoriums the chairs have been spread to allow for social distancing.

All Crematoriums are requesting that the curtains be closed at the end of the service to stop mourners touching and kissing the coffin, therefore limiting the risk of spreading infection.

We will no longer be offering families the use of a limousine for the same reason, to limit the risk of infection for not only the passengers, but also the driver.

All Churches will be closed with immediate effect. All funeral services will take place at the Crematorium or graveside in the case of a burial.

We are also aware that there will soon be an issue with the delivery of flowers from the markets. This may severely limit the type of tribute a family can choose.

We are doing our best to keep our families informed of all the changes that are occurring, but if anyone would like any information or reassurance, please feel free to phone us, message us or email us.

Family and friends can still leave their personal tributes and memories on the deceased’s dedicated Muchloved page which can be found via